---
title: Quick Start Guide
description: A Quick Start Guide to Symanto Assist
---

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1. [SymantoAssist](https://help.symanto.com/en/knowledge-base-symanto-assist?hsLang=en)
2. [Getting started](https://help.symanto.com/en/knowledge-base-symanto-assist/getting-started?hsLang=en)

# Quick Start Guide

## Welcome to SymantoAssist! This guide will walk you through the essential steps to set up your AI agent and start delivering empathetic, multilingual customer support across voice and chat.

### **1. Log In to SymantoAssist**

1. Go to [http://app.symantoassist.ai/](http://app.symantoassist.ai/)
2. Enter your registered email and verification code
3. Click **Continue** to access your dashboard

💡 Tip: Use **Forgot Password?** if you need to reset your credentials

### **2. Set Up Your AI Agent (only available for Admins)**

1. In the dashboard, open the left sidebar and click **Agents**.
2. Click **+ (Create New Agent)**
3. Enter a **name** for the agent and confirm
4. Set the agent **language**
5. Choose the **LLM model** you want to use and create a prompt
6. Configure your agent’s tone & communication style to match your brand by adjusting the Voice Settings
7. Click Save to **apply your changes**

 

### **3. Connect Data Sources**

- Upload FAQs, transcripts, or knowledge base articles to the **Files tab**
- Or connect to live systems like your **CRM, helpdesk, or contact centre software** using the **Integrations tab**
- Enable **website crawling** to enrich the knowledge base

 

### **4. Run Your First Test Conversation**

1. Open the **Playground tab** from your Agent settings
2. Select the conversation format and type or speak a **sample customer query**
3. Evaluate your AI agent response

 

### **5. Explore the Monitoring & Reporting Dashboard**

- The main **Dashboard** page is like a report card for your AI contact center.   
  It shows you important numbers (called metrics) and pictures (called visualisations) to help you understand how your AI agents performs

 

### **6. Next Steps**

- Enable **inbound & outbound engagement** for real customers
- Fine-tune style and tone based on feedback
- Visit the **Help Center** or contact support for advanced setup and integrations

✅ **You’re ready to start transforming your contact center with empathetic, multilingual AI support!**

 

- [Getting started](https://help.symanto.com/en/knowledge-base-symanto-assist/getting-started?hsLang=en)
- [System Overview](https://help.symanto.com/en/knowledge-base-symanto-assist/system-overview?hsLang=en)
- [Setting Up Agents](https://help.symanto.com/en/knowledge-base-symanto-assist/setting-up-agents?hsLang=en)
- [Understanding Conversations](https://help.symanto.com/en/knowledge-base-symanto-assist/understanding-conversations?hsLang=en)
- [Analytics & Insights](https://help.symanto.com/en/knowledge-base-symanto-assist/analytics-insights?hsLang=en)
- [Security, Privacy & Compliance](https://help.symanto.com/en/knowledge-base-symanto-assist/security-privacy-compliance?hsLang=en)
- [Localisation & Language Support](https://help.symanto.com/en/knowledge-base-symanto-assist/localisation-language-support?hsLang=en)
- [Troubleshooting & Support](https://help.symanto.com/en/knowledge-base-symanto-assist/troubleshooting-support?hsLang=en)
- [Release Notes & Updates](https://help.symanto.com/en/knowledge-base-symanto-assist/release-notes-updates?hsLang=en)

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