Skip to content
Contact us
  • There are no suggestions because the search field is empty.

Sign Up and Login

Sign  Up and Login

  1. Go to http://app.symantoassist.ai/

  2. Enter your email address

  3. Click Continue

  4. Confirm your identity by inserting the verification code from the email you have received

  5. Click Continue

💡 Tip: If you forget your password, click Forgot Password? on the login page to reset it.

What if I can’t log in?

  • Double-check your username and password. Make sure you’re typing them exactly as they were given to you (they are case-sensitive, so "Password" is different from "password")
  • If you’re using the right details but still can’t log in, try clearing your browser’s cache. Here’s how:
    • In Google Chrome: Click the three dots in the top-right corner, go to "More Tools," then "Clear Browsing Data." Choose "Cached images and files" and click "Clear Data"
    • In Firefox: Click the three lines in the top-right corner, go to "Settings," then "Privacy & Security," and under "Cookies and Site Data," click "Clear Data"
  • If clearing the cache doesn’t work, send an email to your customer success manager, Kim, at kim.kachelriess@symanto.com. Explain the problem (e.g., "I can’t log in, and I’ve already cleared my cache"), and Kim will help you