What is SymantoAssist?

SymantoAssist is your always-on, multilingual AI agent solution that transforms customer service into a brand-building engine across both voice and chat. It delivers human-like, empathetic interactions at scale, ensuring no customer query goes unanswered while reducing costs and strengthening loyalty.

Unlike traditional systems that simply respond, SymantoAssist understands and adapts. Powered by AI, psychology, and business analytics, it’s designed to revolutionise customer interactions by providing empathetic, emotionally intelligent support that matches your brand’s tone and values.

Meet Our AI Agents

For empathetic phone, chat and WhatsApp conversations, SymantoAssist virtual agents are built to:

✓ Understand empathy and communication styles

✓ Deliver human-like voices

✓ Search & find contextual information instantly

✓ Use an Intent-to-Action Manager to resolve queries effectively

✓ Perform self AI checks for continuous reliability

✓ Adapt tone with a built-in style check

✓ Validate responses with intent check

Build Data-Driven Strategies

With the Monitoring & Reporting Dashboard, you gain insights that empower smarter business decisions:

✓ Detect customer pain points early

✓ Uncover trends across interactions

✓ Understand customer preferences deeply

✓ Iteratively improve your AI agent for better performance