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How are the credits deducted?
A user account has two sets of credits: collection credits and analysis credits:
(You can always view your current credits balance on the 'Home' screen)
1. Collection credits are used to collect online reviews: each collected review consumes one collection credit.
2. Analysis credits are used to analyse free text. One analysis credit is used to analyse one review text, one survey open-ends, or one text field from an uploaded data file or crawled review data set.
Let’s say you run an analysis with 250 textfields then you need to have 250 analysis credits available.