Understand our Text Analytics
Symanto Insights Assistant
Account & Billing
New Features & Improvements
Social Media Data Collection Service
Besides collecting online review data directly on the platform, we also offer a social media data collection service. With this paid service we are doing the data collection for you and provide you with the cleaned data within 2 business days.
If you want to add Social Media Data to your project please go to the 'Data Hub', click 'Add Data':
- Fill out the form specifying brands, products, specific topics, channels, etc.
- We will collect the data for you (usually takes no longer than 1-2 business days)
- The collected data is then directly uploaded into your account on the platform
Our Data collection service is a separate service that does charge 990€ for max. 100.000 comments. However, this does not affect your collection credits.