--- title: How to use the Sentiment Overview description: The sentiment analysis in 'Sentiment Overview' is based on a post-level deep learning-based model that detects the sentiment of an entire text and towards specific topics or categories. It goes beyond --- [Skip to content](https://help.symanto.com/knowledge/how-to-use-the-sentiment#main-content) English Show submenu for translations [More support](https://help.symanto.com/knowledge/kb-tickets/new?hsLang=en) ![symanto logo.svg\]](https://help.symanto.com/hubfs/symanto%20logo.svg) - [Default HubSpot Blog](https://symanto-4638210.hs-sites.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://symanto-4638210.hs-sites.com/blog) - English Show submenu for translations - [More support](https://help.symanto.com/knowledge/kb-tickets/new) - [Go to Symanto Insights Platform](https://app.symanto.com/) [Go to Symanto Insights Platform](https://app.symanto.com/) Welcome! How can we help? - There are no suggestions because the search field is empty. 1. [Symanto Insights Platform - Help Center](https://help.symanto.com/knowledge?hsLang=en) 2. [Exploring Insights](https://help.symanto.com/knowledge/exploring-insights?hsLang=en) 3. [Sentiment Analysis](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#sentiment-analysis) # How to use the Sentiment Overview ### [1. What is Sentiment Analysis?](https://help.symanto.com/knowledge/how-to-use-the-sentiment#whatissentimentanalysis) ### [2. How to use Sentiment Analysis](https://help.symanto.com/knowledge/how-to-use-the-sentiment#howtousesentimentanalysis) --- ### 1. What is Sentiment Analysis? The sentiment analysis in 'Sentiment Overview' is based on **a post-level deep learning-based model** that detects the **sentiment of an entire text and towards specific topics or categories**. It goes beyond keyword sentiment and instead looks at sentences and paragraphs as a whole to truly understand what sentiment is associated with what topic. The Sentiment analysis complements category and topic analysis to convey not only what a person is talking about, but also how they feel about it. ### 2. How to use Sentiment Analysis In the chart, you will see the **volume, Net Sentiment, and a bar chart with the absolute and relative numbers of sentiment**. ![](https://help.symanto.com/hubfs/image-png-Aug-05-2022-07-09-53-75-AM.png) Further possibilities when exploring this page are: 1. Choose a filter option to break down the personality traits into your different filter options, e.g. company name/brand, ratings, source names, etc. This allows you to compare the sentiment by brand and other meta fields. 2. Click here to export as CSV or PNG 3. Apply Slicing filter: You can either slice it by category, topic, personality (emotional/rational), recommendation (promoter, detractor, indifferent), the meta fields you have added to your data file, or enter a date range. You can even type in a keyword to specify the search. ![](https://help.symanto.com/hubfs/image-png-Aug-05-2022-07-12-36-68-AM.png) 4. Click on a value in the bar chart to open the sidebar: This will give you more detailed information about the selected value: - Details: Term Cloud with positive and negative terms and the psychographic segments - Posts: view the original posts here  **Net Sentiment **= \[(count of positive terms - count of negative terms)/ total count of terms\] \*100 If you want to read more about Net Sentiment please visit our FAQs page: [What is Net Sentiment?](https://help.symanto.com/knowledge/what-is-net-sentiment?hsLang=en) - [Getting Started](https://help.symanto.com/knowledge/getting-started?hsLang=en#main-content) - [Symanto Insights Platform](https://help.symanto.com/knowledge/getting-started?hsLang=en#symanto-insights-platform) - [Sign Up & Login](https://help.symanto.com/knowledge/getting-started?hsLang=en#sign-up-login) - [Data Collection](https://help.symanto.com/knowledge/getting-started?hsLang=en#data-collection) - [Project Creation](https://help.symanto.com/knowledge/getting-started?hsLang=en#project-creation) - [Data Security](https://help.symanto.com/knowledge/getting-started?hsLang=en#data-security) - [Understand our Text Analytics](https://help.symanto.com/knowledge/understand-our-text-analytics?hsLang=en) - [Exploring Insights](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#main-content) - [Overview](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#overview) - [Topic & Sentiment Detection](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#topic-sentiment-detection) - [Sentiment Analysis](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#sentiment-analysis) - [Personality Traits](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#personality-traits) - [Psychographic Segments](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#psychographic-segments) - [Brand Recommendation](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#brand-recommendation) - [Communication Style](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#communication-style) - [Ekman Emotions](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#ekman-emotions) - [Rating Impact Analysis](https://help.symanto.com/knowledge/exploring-insights?hsLang=en#rating-impact-analysis) - [Symanto Insights Assistant](https://help.symanto.com/knowledge/symanto-insights-assistant?hsLang=en#main-content) - [FAQs](https://help.symanto.com/knowledge/symanto-insights-assistant?hsLang=en#faqs) - [Account & Billing](https://help.symanto.com/knowledge/account-billing?hsLang=en#main-content) - [Account](https://help.symanto.com/knowledge/account-billing?hsLang=en#account) - [Credits](https://help.symanto.com/knowledge/account-billing?hsLang=en#credits) - [FAQ's](https://help.symanto.com/knowledge/faqs?hsLang=en#main-content) - [All around the platform](https://help.symanto.com/knowledge/faqs?hsLang=en#all-around-the-platform) - [Data Collection](https://help.symanto.com/knowledge/faqs?hsLang=en#data-collection) - [Data Collection Service](https://help.symanto.com/knowledge/faqs?hsLang=en#data-collection-service) - [Project Creation](https://help.symanto.com/knowledge/faqs?hsLang=en#project-creation) - [Use Cases](https://help.symanto.com/knowledge/faqs?hsLang=en#use-cases) - [Exploring Results](https://help.symanto.com/knowledge/faqs?hsLang=en#exploring-results) - [Credits](https://help.symanto.com/knowledge/faqs?hsLang=en#credits) - [Pricing](https://help.symanto.com/knowledge/faqs?hsLang=en#pricing) - [Payment](https://help.symanto.com/knowledge/faqs?hsLang=en#payment) - [Account](https://help.symanto.com/knowledge/faqs?hsLang=en#account) - [Data Security](https://help.symanto.com/knowledge/faqs?hsLang=en#data-security) - [Data Export](https://help.symanto.com/knowledge/faqs?hsLang=en#data-export) - [Default HubSpot Blog](https://symanto-4638210.hs-sites.com/blog) [![Chill listening crop-3](https://help.symanto.com/hs-fs/hubfs/symanto%20logo-1.png?width=82&height=24&name=symanto%20logo-1.png "Chill listening crop-3")](http://symanto.net) Copyright © 2026, Symanto Research GmbH & Co. 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