A step-by-step guide on how to create a project on the platform
Step 1 - Data Hub: Upload data or collect review data
1. Upload your own dataset
2. Collect Online Reviews directly on the platform
Step 2 - Set up Project and start analysis
Step 3 - Add modules
Step 1 - Data Hub: Upload data/collect review data
To create a project on the platform, you need data to analyse. Here you have 2 options:
1. Upload your own dataset
- Navigate to the 'Data Hub' and click 'Add data' > 'File Upload' to upload your own dataset
- Select the file from your computer
- Choose the column that contains the text. Your input file may have one or multiple columns with text data. Please select the appropriate columns for "text processing".
- Indicate if your file contains a date column. If yes, specify the date format
- Indicate if your file contains a language column
- Indicate if your file includes a rating column - either NPS score or star rating
Click here to see the input file requirements
1.1. Important to know:
Filter options
All columns (except for your text column) are added as filter options. Later you can filter your data based on these criteria. Filter options might include brand names, product names, source names, age groups, gender, city, or any other attributes that usually come as single-select or multi-select options.
Data Preview
By hovering your mouse over the blue "i" icon next to the column name, you can view the contents of that column as a reminder.
2. Collect Online Reviews directly on the platform
Check here for a step-by-step explanation of how to collect online reviews on the platform
Step 2 - Set up project and start analysis
- Click 'Create new' or go to the 'Data Hub' and click 'Analyse' next to the dataset you want to use
- Provide a project name
- Select the language of your uploaded data. If needed, choose to translate data from one language to another(currently supported languages are: English, German and Spanish)
- Review and Confirm: Before starting the analysis you can review your project settings and make changes by clicking on the pencil icon next to each setting.
- Once your project is set up according to your preferences, click the "Create" button and get the text analytics engine started!
- When the analysis is complete, click View Insights to start exploring your results.
Step 3 - Add modules
Now you can start adding different analysis modules to your project. You can add as many modules as you'd like and also deactivate them if not needed.
Choose between:
- Topic & Sentiment Detection
- Sentiment Analysis
- Personality Traits
- Psychographic Segments
- Communication Style
- Brand Recommendation
- Ekman Emotions
- Rating Impact Analysis
- Verbatim Coding
If you want to know more about the modules you can add, click here.